We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
Collection of Personal Information
Feliz Hong Kong Limited does not sell, share or trade customers personal information collected online with third parties.
Personal information collected online will only be disclosed within our corporate group for internal use only.
The personal information we collect from you will be used in some or all of the following ways:
To deliver the products you have purchased from Feliz Hong Kong Limited.
To update you on the delivery of the product and for customer support purposes.
To provide you with relevant product information.
To process your orders and to provide you with the services and information offered through our website and which you request.
Further, we will use the information you provide to verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customise them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes.
We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).
Disclosure of Personal Information
We will not share your information with any other organizations other than related companies and those third parties directly related to the delivery of the products you have purchased from Feliz Hong Kong Limited website. In exceptional circumstances, Feliz Hong Kong Limited may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. Feliz Hong Kong Limited is committed to complying with the Privacy Act and the National Privacy principles.
Feliz Hong Kong Limited reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.
Complaints about breaches of privacy
If you are not satisfied with the way in which we handle your inquiry or complaint, please don’t hesitate to contact us at email@example.com